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POSM: Modernizing CRM for Enhanced Client Service
We helped POSM transition from a legacy Windows-based CRM system to a modern, multi-user web platform. POSM provides critical maintenance mapping for sewers, storm drains, manholes, and pipelines, and their legacy system was limiting their efficiency. The new web-based system enables seamless communication with clients, real-time data collection, account tracking, and easy cross-platform integration—streamlining operations and enhancing customer support.
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